Azure Engineer

Hi, I'm Jamie Bond

Azure engineer with 7+ years across UK managed service providers, progressing from service desk to architectural advisory. Comfortable as the escalation point for complex issues and equally happy building from scratch with Terraform and CI/CD.

Background

Experienced across infrastructure automation, networking, and security in multi-tenant environments. My MSP background has given me broad technology exposure and a pragmatic, delivery-focused approach — from building monitoring baselines in Terraform to leading security migrations and mentoring junior engineers through technical runbooks.


Currently developing a full-stack mobile app (Azure Functions, Cosmos DB) as a side project, and always looking for the next thing to build or break.

7+
Years Experience
8
Certifications
4
Companies
6
Roles Held

Career Timeline

Dec 2025 — Present

Azure Cloud Engineer

Telana LTD

Split between brownfield project delivery and managed services, serving as the primary escalation point for complex Azure infrastructure issues. Trusted SME across the customer base, advising on architecture and implementing solutions directly.

  • Built standardised monitoring with Terraform & CI/CD
  • Led end-to-end Defender to CrowdStrike migration
  • Ran environment audits with cost & performance recommendations
  • Authored runbooks enabling junior engineers to handle Tier 3 issues
  • Resolved long-standing problems causing recurring outages
Aug 2024 — Dec 2025

Azure Engineer

Redcentric PLC

Delivered BAU support and led small-scale projects across Windows Server and Azure, with a focus on network security and automation.

  • Designed network overhaul with private endpoints & UDRs
  • Built AVD environment with Nerdio integration
  • Deployed APIM config through Azure DevOps pipelines
  • Automated server shutdowns with Logic Apps
  • Reduced manual tasks through PowerShell automation
Feb 2024 — Aug 2024

Cloud Infrastructure Engineer

Synextra LTD

Broadened skill set across Microsoft security and collaboration tooling including Defender, Sentinel, and Exchange in a multi-customer MSP environment.

  • Led incident response during the July 2024 CrowdStrike outage
  • Delivered measurable cost and performance improvements
  • Maintained & patched AVD environments
  • Rolled out Defender for Endpoint across multiple clients
Aug 2023 — Jan 2024

Cloud Engineer

ANS Group PLC

Expanded into broader Azure infrastructure work as an SME, supporting environment design, peer reviews, and complex escalations. Gained hands-on experience with Terraform and AKS.

  • Kept infrastructure consistent through Terraform
  • Deployed load balancing, reducing downtime risk by 50%
  • Owned complex escalations from frontline teams
  • Patched & maintained AKS clusters
  • Ran regular cloud reviews on cost, performance & security
Oct 2021 — Aug 2023

Cloud Network Engineer

ANS Group PLC

Diagnosed and resolved complex Azure networking issues across numerous customer environments. Served as SME for infrastructure change approvals. Worked extensively with Azure load balancers, route tables, network gateways, and FortiGate NVAs.

  • Resolved complex Azure networking issues across customers
  • Reviewed & approved changes as SME
  • Delivered guidance on FortiGate NVAs & gateways
  • Supported Entra, Logic Apps & Azure WAFs
Sep 2018 — Oct 2021

Technical Analyst → 2nd Line Technical Analyst

ANS Group PLC

Progressed from first-line triage and service desk to second-line ticket ownership and high-priority incident management. Contributed to on-premises to Azure migration projects and worked as part of the 24/7 shift team. Built foundational skills across Cisco UCS, NetApp, Active Directory, and Office 365.

  • Owned high-priority incidents alongside Tier 3
  • Contributed to on-prem to Azure migrations
  • Part of the 24/7 shift team
  • Built foundations in AD, Cisco UCS & Office 365

What I Work With

Strong

Azure Networking

Load Balancers Route Tables Gateways WAFs Private Endpoints UDRs

IaC & DevOps

Terraform Azure DevOps CI/CD Git YAML Pipelines

Security & Identity

FortiGate Firewalls Cisco Firewalls Active Directory Entra ID PowerShell

Working Knowledge

Cloud Services

AKS Bicep Sentinel Azure APIM Logic Apps Cosmos DB Azure Functions

Credentials

AZ

AZ-104

Azure Administrator Associate

AZ

AZ-700

Azure Network Engineer Associate

AZ

AZ-900

Azure Fundamentals

CC

CCNA

Cisco Certified Network Associate

CC

Cisco Cyber Ops

CyberOps Associate

IT

ITIL 4 Foundation

IT Service Management

AW

AWS Cloud Practitioner

Amazon Web Services

BC

BCS Level 4

Network Engineer

What I'm Building

Let's Connect

Interested in working together or have a question? Feel free to reach out.